Shipping policy

 

Shipping Costs & Delivery Schedules

Please allow up to 3 business days to process your order. Processing and delivery times do not include Saturdays, Sundays and holidays. Typically orders placed before 12pm PST ship same day with the exception of high-volume periods.

 VSSL offers free standard ground domestic shipping on all merchandise orders that are $150 USD and over (excluding taxes). For shipments totaling less than $150 USD, there is a $10 USD shipping charge.

International Shipping Guidelines

For international orders, shipping fees are exclusive of duties and taxes. Your country may require you to pay import fees, customs, duties, VAT etc. which are not included in the shipping cost listed on our website. These charges are levied by the country you are shipping to, and payment is necessary to release your order from customs on arrival. These charges are the sole responsibility of the customer and are non-refundable. Please be aware that you may need to work with your local post office to pay customs and duties before they release your shipment to you. If you fail to pay applicable duties, taxes and fees the package will be abandoned and VSSL will not refund the abandoned order, including shipping charges and fees.